GROWTH · CONVERSION

Owned Audience & CRM

One deal, a lasting partnership.

What are owned audience and CRM for exporters?

Using WhatsApp Business, customer groups, a CRM and email automation to nurture clients over time and win repeat orders and referrals.

Last updated: October 2026

What is included

  • 01WhatsApp Business and customer groups
  • 02CRM setup: Lark Base, HubSpot and others
  • 03Segmentation and follow-up cadence
  • 04Email marketing automation
  • 05Repeat and referral programs

How we work

  1. AuditSee where you stand, market and rivals.
  2. StrategyPositioning, channels and budget.
  3. ExecuteShip and spend on a steady rhythm.
  4. Review & growAdjust with data, scale what works.

FAQ

Which CRM suits a small team?

Under ten people, start with Lark Base: flexible and cheap. Move to HubSpot or similar when you need marketing automation.

Will WhatsApp broadcasts get us banned?

Unsolicited bulk messages get reported and banned. Use WhatsApp Business's official features and message only people who opted in.

Related

  1. G-10Outbound ProspectingDon't wait for buyers. Find them.
  2. G-12Analytics & GrowthLet data decide the next move.

A plan for your team

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